Established on April 1, 2008
Last revised on June 27, 2017
CBS Corporation
Representative: Hideho Nishimura


Privacy Policy

Personal Information Protection Philosophy

We conduct building maintenance and other responsibilities with the highest regard for our customers’ satisfaction and corporate stability, and we are firmly committed to maintaining the highest standards of reliability in regard to related personnel, including the customers, clients, shareholders and employees of the companies we serve.
We formally define this personal information protection policy and assure thorough compliance in order to handle all personal data even more rigorously than what is actually required to conduct business activities. We do not utilize any personal information for any purpose beyond what may be necessary to perform our specified duties and achieve our intended results.
In addition, we handle all personal information in accordance with the Japanese industrial standard JISO 15001:2006—“Requested Items in Personal Information Protection Management System Regarding Personal Information Protection”—as well as all norms, guidelines, laws and regulations specified by the nation in regard to the protection of personal information.

Establishment of Internal Management System

We require and enforce the following conditions for appropriate handling of personal information.

  1. We obtain, utilize and provide only the personal information necessary to achieve our specified responsibilities, and establish internal rules to control the handling of personal information.
  2. We take strong measures to protect against divulgation, loss or damage, defamation and corruption of personal information.
  3. We appoint a “personal information protection administrator” to assure strict compliance with internal policies.
  4. At least once a year, we provide education on the handling of personal information for all employees, including executives.
  5. Inspections, also conducted more than once a year, check the status of internal rules and compliance.
  6. The internal management system for personal information protection undergoes continuous improvement.

Disclosure of Items Regarding Target Personal Information

Personal Information Protector

CBS Corporation Business Manager
Phone: 03-3506-2861 Fax:03-3506-2908

Objective of Personal Information Usage *1

Target Objective
Contractors and building inhabitants
  • Referrals in regard to building maintenance business, contract and application processing, product and service provision, quality control, backup services, product and service improvement, and clarification of objectives agreed to when acquired.
  • To provide information to collection functions for credit protection
  • Rights enforcement and obligation fulfillment, according to commercial laws
Clients (person in charge)
  • Communications and procedures in conjunction with business execution and contracts
Recruiting candidates/employees
  • Recruiting selection
  • Other objectives specified by employee information administrative rule
Contract business clients
Inhabitants of apartments
under management contract
  • Contract business processing for building maintenance business
  • Contract business processing based on contract with apartment management association
  • Response to need for personal information disclosure
  • Safe management of our facilities and networks

Authorized personal information protection agency, or agency responsible for complaint resolution

Authorized personal information protection agency

JIPDEC (Japan Institute for Promotion of Digital Economy and Community)

Agency responsible for complaint resolution

Personal information protection complaint counseling office
Address: Roppongi First Bldg. 12F, 1-9-9 Roppongi, Minatoku, Tokyo 106 0032
Phone: 03-5860-7565 or 0120-700-779